François Gerthoffert
U.1702, 96 St Patrick Street
Toronto, ON, M5T 1V1

francois@gerthoffert.net
Web: www.gerthoffert.net
(+1) 416 856 6819
 François GERTHOFFERT

IT PROJECT MANAGER

Bilingual IT Project Manager with 7-years of a consistent track record of leading and delivering global infrastructure projects in international environments. Build trust and confidence with stakeholders, strong technical background to better understand and mitigate project risks. Highly organized, proactive, and excellent communication skills.

Skills

Project Management

  • Certification : PRINCE2 Foundation
  • Manage project promotion (internal and external)
  • Manage project perimeter, manage all phases : initiation to delivery
  • Manage suppliers, providers, technical experts (SME), mentor and coach project team
  • Manage meetings, workshops, migrations, deployments, project documentation, reporting
  • Manage project risks in international environments
  • Manage call for tender (RFI, RFP, RFQ)
  • Manage projects in ITIL environments

    • Languages

  • French : mother tongue
  • English : speak, translate, read, write (TOEIC: 885)
           - International projects : Nscglobal (2007-2009), Total SA (2009-2010), GDF Suez (2010-2012)
  • German : speak, read, write - basic level
  • Dutch : Read - low level

    • Technical skills

  • Computer networks / infrastructure :
           - Switching/Routing : IPv4, IPv6, DHCP, 802.1x, VLAN, VTP, ACL, RIP, OSPF, EIGRP, BGP, NAT
           - WAN : MPLS, PPP, VPN, Frame-Relay
           - Wireless (Wi-Fi) : study, audit, design, installation, configuration, teaching
           - Security : radius (IAS, Freeradius, ACS), PKI (Microsoft, OpenSSL), firewall (Microsoft ISA, iptables, pfsense), VPN
           - Manufacturers : Cisco (IOS), Nortel, Aruba Networks, Motorola/Symbol, Bluesocket
           - Operating systems : Unix, Linux, MS Windows, OS X
           - User management : ldap, ADS, Samba, Novell
  • Programming
           - Analysis methodology : UML, Merise
           - Programming languages : Python, bash, Java, PHP, XHTML, XML, CSS, C++, Java, C
           - Databases : Oracle, MySQL

    • Education
    PRINCE2 Foundation December 2011 Altran CIS Institute
    Cisco certifications: CCDA, CCNA, CCNA Wireless From June 2008 Valid until September 2014
    Cisco Advanced Wireless LAN Design Specialist (642-586/650-621) February 2009 Expired
    Network Architecture and Engineering (Master degree) Sep. 2005 Avans University (Breda - Netherlands)
    International project manager in computing and networks 2004 ISAIP ESAIP Group (Angers - France)
    BTS Computing and networks 2002 La Joliverie (Nantes - France)

    IT Project Manager : GDF SUEZ - B3G SIQ

    		 11/2010 - 03/2012 | Contractor (Altran TEM)

    About GDF SUEZ - B3G SIQ

    GDF Suez is a key player on the international energy market. SIQ is the IS department of B3G branch (Global Gaz and GNL), providing services to B3G's BU.

    Key Project:

  • Led the international WAN migration project of the branch:
           - Highly business-critical infrastructure (incl. datacenters)
           - Managed project team members spread over various countries
           - Managed technical experts (SME) to define target infrastructure and best migration strategy according to plan, scope and costs
           - Ensured solutions designed by SME and output of the project were in-line with branch long-term objectives
           - Ensured changes were approved by GDF Suez change management authority (incl. change presentation, justification, promotion)
           - Negotiated support process (incident, change, problem, contract) and SLA
           - Drove regular meetings and workshops
           - Managed post-migration phases and project closure
           - Ensured services provided by suppliers were maintained within project's scope
           - Reported regularly and pro-actively to branch management (incl. executive management) and business units
           - Prepared documents and synthesis to facilitate decision making by stakeholders

    • IT Project Manager : TOTAL SA - DSIT IP/PAT

    		 09/2009 - 11/2010 | Contractor (Altran TEM)

    About TOTAL SA - DSIT IP/PAT

    First French company (CAC 40 index), Total is a major worldwide company. The "Telecom Architecture projects (IP/PAT)" team of Total DSIT (Holding) is in charge of studies and projects governance for large international projects, working with various affiliates worldwide.

    Responsibilities within TOTAL:

  • Call for tender (RFI, RFP, RFQ):
           - Managed various phases, including review, analysis, synthesis, shortlisting
           - Drove contractual negotiations (SLAs, architecture)
  • Project Management:
           - Led all phases: initiation to delivery
           - Managed subject matter experts (SME) and ensured compliance of projects with plan, scope, budget
           - Ensured solutions designed by SME and projects output were in-line with group and affiliates long-term objectives
           - Managed meetings, workshops, training sessions
           - Ensured changes were approved by Total SA change management authority (incl. change presentation, justification, promotion)
           - Planed and drove deployments and migrations
           - Managed post-migration phases and projects closure
           - Reported regularly and pro-actively to Total SA management and affiliates
           - Created/mantained associated documentation (meeting minutes, project costs, project plans, risk log)
  • Studies:
           - Gathered/established business requirements
           - Presented results and recommendations to Total management

    • Key Projects

    Company: Total affiliate (South Africa)
    Length: 9 Months
    Project: Call for tender to renew South African domestic WAN
    - Drove meetings and workshops, locally or remotely
    - Initiated and led a two phases call for tender (RFI, RFQ)
    - Analyzed, synthesised and presented results to the affiliate
    - Negotiated contracts with providers
    - Planed and organized migrations
    - Documentations: synthesis, recommendations, project plan, project costs
    Tools: MS Project, MS PowerPoint, MS Visio, MS Office
    Company: Total affiliate (Sensitive Asian country)
    Length: 4 Months
    Project: Integration of two affiliates into Total network infrastructure
    Tools: MS Project, MS PowerPoint, MS Visio, MS Office

    Senior wireless consultant (SME) : Nscglobal

    		 11/2007 - 09/2009

    About Nscglobal

    Nscglobal is a company created in the UK in 1998. Nscglobal provides agility to world-class organisations through on-demand integrated communications solutions, and motivated expert people. Nscglobal is mainly focused on helping the top 300 world-class organizations.

    Responsibilities within Nscglobal:

  • Pre-Sales:
           - Estimated project costs, created scope of works documents
  • Project Management:
           - Managed meetings, workshops, training sessions
           - Managed subject mater experts (SME) and customer during specific implementation/migration phases
           - Ensured designed solutions were in-line with customers long-term objectives
           - Detailed changes to customer to prepare presentation to change management authority
           - Reported regularly and pro-actively to customers
           - Managed post-migration phases and projects closure
  • WLAN infrastructures design:
           - Created high level and low level architecture design documents (HLD, LLD)
           - High availability (Aruba VRRP, Cisco WLC), distributed architectures (Cisco H-REAP), Security (802.11i), Captive portals
           - Managed pilote phases (including customer acceptance testings)
  • WLAN Migration in heterogeneous environments:
           - Infrastructure audit (Airwave AMP)
           - Migration procedures and documents (including design, executive summary, procedures, change management)
           - Large project: 180+ sites, 1200+ Wi-Fi APs (direct impact: 14 000+ client devices)
  • Trainings, presentations:
           - High level Wi-Fi and security training, created training material
    •       A more detailed version of this resume is available at http://www.gerthoffert.net

    Wireless consultant : Bluesafe

    		 04/2006 - 11/2007

    About Bluesafe

    Bluesafe is a french company based in Paris specialized in the Wi-Fi domain for major french companies.
          A more detailed version of this resume is available at http://www.gerthoffert.net

    Work Experience (Synthesis)
    Altran TEM (contractor) IT Projects Manager : Projects within major international companies (Total, GDF Suez) Sep. 2009 / Mar. 2012
    Nscglobal (UK) Senior Wireless Consultant : Network services and solutions for major companies Nov. 2007 / Sep. 2009
    Bluesafe Wireless Consultant : Company specialized in Wireless networks Apr. 2006 / Nov. 2007
    Consulting (contractor) Windows 2003 Server, Exchange, IPSec Jan. / Apr. 2006
    ACOMAX Net P. (UK) Creation of a web portal (internship) Apr. / Dec. 2005
    VINCI Bautec (DE) Study about installing Citrix within the company (internship) Jul. / Sep. 2003

    Hobbies

    Computing activities

  • Ex-manager of Angers-Wireless (non-profit organization)
  • Nantes-Wireless (non-profit organization)
           - Instigator and co-writer of the Ebook project (802.11 - Wireless networks)
           - Instigator and co-writer of the Ebook-2 project (Build a community network)
  • Ex-Manager of LiLoLiPo (non-profit organization)
           - Events to promote Linux and Free Software in Pont-Château (FR) - www.lilolipo.net

    • Sports

  • Kitesurf, Mountain Bike, Rollerskates, Paragliding, Ski, Snowboard